Company Profile

Welcome to our online store.

Our online store is operated by PORKYHAWKY AND TINYTIAN LTD, a private company limited by shares incorporated in England and Wales.

We operate this online store to provide customers with a convenient and transparent online shopping experience.

We aim to provide clear product information, straightforward ordering, reliable customer support, and accessible information about payment, shipping, returns, and refunds.

Our Company

Company Name: PORKYHAWKY AND TINYTIAN LTD
Company Number: 17281388
Business Form: Private Company Limited by Shares
Jurisdiction: England and Wales
Date of Incorporation: June 18, 2026

Registered Address:
20 WENLOCK ROAD
LONDON
ENGLAND
N1 7GU
UNITED KINGDOM

Email: support@zwjis.shop
Telephone: +44 28 1948 5981

What We Do

PORKYHAWKY AND TINYTIAN LTD operates this online store and is responsible for the commercial activities provided directly through it.

Our activities include:

Providing product information;
Processing customer orders;
Coordinating shipping and delivery;
Providing customer support;
Handling eligible returns and refunds;
Providing payment and order information; and
Maintaining clear store policies and customer communications.

Products currently available for purchase are displayed directly on our online store.

Our Approach

We believe customers should have access to clear information before making a purchase.

We therefore aim to provide transparent information concerning:

Product descriptions and specifications;
Product prices;
Available payment methods;
Order processing;
Shipping and estimated delivery times;
Returns and refunds; and
Customer service contact information.

Customers are encouraged to review the relevant product information and store policies before completing an order.

Ordering

Products available for purchase are displayed on our online store.

Customers can review product information and available purchasing options before submitting an order.

Available payment methods and delivery options are shown during checkout where applicable.

After an order has been successfully placed, customers may receive an order confirmation using the contact information provided during checkout.

Shipping and Delivery

Orders are generally processed within 1–2 business days.

After dispatch, estimated delivery generally takes approximately 5–7 business days.

Standard shipping is free for eligible orders where this option is displayed during checkout.

Actual delivery times may vary depending on destination, carrier operations, customs processing, public holidays, and other circumstances affecting transportation.

For complete information, please review our Shipping and Delivery Policy.

Payment

Available payment methods are displayed during checkout.

Depending on the order, destination, and available payment services, eligible payment methods may include:

Cash on Delivery (COD);
PayPal, where displayed during checkout; and
Other payment methods made available through checkout.

Only payment methods actually displayed during checkout are available for the relevant order.

For complete information, please review our Payment Policy.

Returns and Refunds

For eligible products, we provide a 30-day voluntary return period from the date the customer receives the order.

Customers wishing to return a product should contact us before sending the item back so that we can provide the applicable return instructions.

Different procedures may apply to products that arrive damaged, defective, incorrect, or otherwise not in conformity with the order.

Our voluntary return policy does not restrict mandatory consumer rights available under applicable law.

For complete information, please review our Return and Refund Policy.

Customer Support

Customer service is an important part of our online store.

Customers may contact us regarding:

Product information;
Orders;
Payments;
Shipping;
Tracking;
Delivery problems;
Returns;
Refunds;
Damaged or defective products; and
General store enquiries.

For questions concerning an existing order, please provide your order number and the email address used when placing the order.

Transparency

We aim to keep important business and customer service information clearly available through our online store.

Our website includes policies covering areas such as:

Returns and refunds;
Privacy;
Terms of Service;
Shipping and delivery;
Contact information;
Legal information;
Payments; and
Frequently Asked Questions.

These policies are intended to help customers understand the applicable terms and procedures before and after placing an order.

Privacy and Security

We take reasonable steps to handle personal information appropriately and use it only for legitimate purposes connected with operating our online store, fulfilling orders, providing customer service, preventing fraud, and meeting applicable legal obligations.

Customers should never send passwords, complete payment card details, online banking passwords, or other confidential login credentials to us by email.

For further information about personal information, please review our Privacy Policy.

Our Commitment to Customers

We aim to provide customers with:

Clear product information;
Transparent pricing;
Clear payment information;
Understandable shipping information;
Accessible return and refund procedures; and
Direct customer service contact information.

If an issue occurs with an order, customers are encouraged to contact us so that the matter can be reviewed and an appropriate solution provided in accordance with our policies and applicable consumer law.

Contact Us

If you have questions about our company, products, orders, or customer service, please contact us:

PORKYHAWKY AND TINYTIAN LTD

Company Number: 17281388